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Refunds and Returns
We are confident you will be satisfied with your purchase however if not, returns are accepted within 14 days of receipt, as long as the piece is returned in mint condition in their original packaging alongside original proof of purchase for a full refund or an exchange against another item. Please note that products returned with finger prints cannot be resold and therefore cannot be refunded.
Original artworks need to be returned to the Artist, while prints are returned to Harris and Erel Art, for a full refund minus the shipping and packaging cost. Harris and Erel Art cannot accept responsibility for loss or damage to returned goods whilst in transit. If you do have to return any item, kindly use a trackable system such as a parcel delivery or courier service.
All orders found to be faulty or not as described must be reported to firstname.lastname@example.org, with photographs within 14 days of receipt.
All refunds will be processed in GBP. We cannot be held accountable for changes in exchange rates.
These terms and conditions do not affect your statutory rights as a consumer.
To return a print, please complete the return form send to:
Harris and Erel Art
c/o Point 101
Unit 64A, Regents Studios, 8 Andrews Road, London E8 4QN
Please include your address on the outside of the packaging.
To return an original please contact us at email@example.com so that we can organise return to the artist.